Responsibilities

• Providing high-quality customer service and support through various communication channels (phone, chat, email, social media)
• Gaining in-depth knowledge of the company's products and services to effectively inform and assist customers
• Interacting with customers, offering consultations, assisting with inquiries, and providing optimal solutions
• Actively contributing to the improvement of service quality based on customer feedback and suggestions
• Working on a shift schedule with 24/7 support (including evening hours, weekends, and holidays)

Requirements

• Higher education
• Proficiency in Azerbaijani and Russian languages
• Strong communication skills and the ability to interact effectively
• Problem-solving skills, attention to detail
• Proficient in using computers and common office software

Conditions

• Career growth and professional development in a dynamically developing company
• An exciting opportunity to shape the product, with leadership committed to open dialogue and a team of purpose-driven colleagues.

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