SOCAR-AQS LLC is a fast-growing, integrated drilling and well services provider. The company is expanding our onshore and offshore drilling activities both in the Caspian region and internationally.
SOCAR–AQS LLC is committed to developing a world-class, modern drilling entity adhering to the highest HSE and technological standards of the international oil industry.
We are currently looking for highly-motivated, competent candidates who display exemplary safety behaviour and aspire to the highest standards of work ethics to fill the following vacancy in new projects:
Help Desk Specialist (Front Desk)
Location: Office Department: IT
Employment Type: Full-time
Responsible for providing technical assistance and support related to computer systems, hardware or software.
Key responsibilities:
Assists users with resolving technical issues with application packages installation and break/fi;
Provide users timely and effective solutions to problems;
Perform basic and advanced analytical support activities related to the support of Windows laptops/desktops and client supported applications;
Interface with end users to handle tasks of a routine nature, such as researching and answering questions.
Required general qualifications:
High Technical education;
Be informenabout company operations and basic knowledge of technical terminology;
Demonstrate customer service skills and commitment to customer service;
Desktop support experience with Windows OS;
Experience supporting Microsoft Office including Microsoft Outlook;
Experience supporting Remote Access/VPN;
Experience supporting IOS/Android devices;
Experience supporting Internet Browsers;
Experience supporting SAP ERP (Welcome);
Effective time management skills;
Excellent written and verbal communication skills;
Information of equipment and devices;
Strong analytical skills; Demonstrate good communication skills; Multilingual (Azeri, English, Russian).
SOCAR-AQS LLC offers a safe and stimulating work environment, a highly competitive compensation package, training and professional development opportunities and rapid career progression withinin a fast growing company.
Interested applicants should submit their CV via e-mail: [email protected], clearly indicating in the subject line the position applied for. Only shortlisted candidates will be contacted.
SOCAR-AQS LLC is an equal opportunity employer.