Responsibilities:

• Assist in installing, modifying, and repairing computer hardware and software;
• Run diagnostic programs to resolve problems;
• Help IT Team to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
• Follow up with customers to ensure issue has been resolved;
• Help users with common IT issues like installing OS, provide network connectivity, answer;
• Perform remote troubleshooting through diagnostic techniques and pertinent questions;
• Assist in responding to email messages for customers seeking help.

Requirements:

• A bachelor’s degree in Information Technologies;
• Strong analytical and troubleshooting skills;
• Excellent Written and Verbal Communication Skills;
• Self-motivated, independent, detail oriented, responsible team-player;
• Ability to multi-task and support multiple priorities;
• Ability to quickly adapt to a changing environment;
• Energetic, organized and detailed skilled with today’s technology;
• Candidates with work experience up to 1 year also can apply.

To apply for this vacancy, kindly follow the link below: http://hr.gilanholding.com/v/4316?lang=en